Everything Your Call Center Needs. Nothing You Don't.

Helpline Kenya is built specifically for the Kenyan business environment — Safaricom-native, M-Pesa ready, Kenya Data Protection Act compliant, and priced in KES. Every feature is designed so that any business, from a Nairobi SME to a Mombasa logistics firm, can operate like an enterprise customer service team from day one.

📞 Virtual Numbers

Toll-free, local, or mobile-format numbers. Or virtualise your existing number.

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🎛️ IVR Menu Builder

Build a professional multi-department phone menu in minutes. No coding required.

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📍 Call Routing

Route calls directly to your agents' Safaricom phones. Round robin, sequential, simultaneous.

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🎙️ Call Recording

Automatically record and store every business call in the cloud. Compliant and searchable.

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📊 Live Dashboard

Monitor every call in real time. See answered, missed & queued calls, agent performance.

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Try Your Free Demo → See Pricing