Simple Pricing. No Surprises. No Hardware.
Every plan includes your virtual number, IVR menu, Safaricom routing, call recording, and your live dashboard. Choose the plan that matches your team size — and upgrade anytime as you grow.
Starter
KES 4,999/mo
Best for freelancers and micro-businesses
- 1 virtual number
- Up to 3 agent routing lines
- 1 IVR department menu
- 30-day call recording storage
- Basic dashboard
- Business hours + after-hours routing
- Email support
- Setup fee: KES 5,000
Most Popular
Business
KES 12,999/mo
Best for SMEs, clinics, schools, and growing businesses
- 1 virtual number (toll-free or local)
- Up to 10 agent routing lines
- Up to 5 IVR departments
- 90-day call recording storage
- Full live dashboard + call analytics
- Queue management (up to 5 callers)
- Voicemail with SMS + email alerts
- Business hours, after-hours & public holiday routing
- WhatsApp + phone support
- Setup fee: KES 8,000
Professional
KES 29,999/mo
Best for mid-size companies, logistics firms, and NGOs
- Up to 3 virtual numbers
- Up to 30 agent routing lines
- Unlimited IVR departments + sub-menus
- 180-day call recording storage
- Advanced dashboard + agent performance reports
- Queue management (up to 15 callers) + callback option
- Voicemail transcription (SMS + email)
- Custom hold music + promotional announcements
- Priority support (2-hour response SLA)
- Setup fee: KES 12,000
Enterprise
Custom Pricing
Best for corporates, banks, BPOs, and multi-branch organisations
- Unlimited virtual numbers
- Unlimited agents
- Unlimited IVR complexity
- 365-day recording storage (custom on request)
- White-label portal option
- CRM integration (Salesforce, Zoho, HubSpot, custom)
- Dedicated account manager
- SLA-backed uptime guarantee
- Custom setup and migration support
Annual Billing: Pay for 12 months and get 2 months free on any plan.
Add-Ons
- Additional virtual number: KES 1,500/month
- Additional cloud storage (per 10GB): KES 500/month
- Professional studio voice recording: KES 8,000 (once-off)
- Custom CRM integration: from KES 20,000
- WhatsApp Business API: KES 5,000 setup + KES 3,000/month
- Additional agent training session: KES 8,000
Payment Methods
M-Pesa (STK Push & Paybill) | Visa / Mastercard | Bank Transfer
Frequently Asked Questions
Yes — upgrade or downgrade at any billing cycle.
No — monthly plans are month-to-month. Cancel with 30 days notice.
Your recordings and logs are available for download for 30 days after cancellation.
No — all inbound routing is included. Outbound calls beyond your plan bundle are billed at KES 3.50/minute.